4 Course Learning Program

New Adjusters
Skills Badge

Become The Technical Expert In The Field
Earn Your Skills Badge

New Adjusters
Skills Badge

We are transforming property adjusters into technical experts who can confidently eliminate guesswork and bridge the accuracy gap by using scientific, on-site insights to accurately identify the actual cause of loss for complex residential systems
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Courses

Exams

Hours

Students Registered For Theses Courses

Key skills you will build

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Build the home-systems knowledge you need to inspect, document, and explain losses with confidence. Learn what you are looking at, what caused it, and what standards apply.
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   Identifying home systems

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Recognize common roof shapes such as gable and hip, understand how HVAC moves heat from hot to cold, and identify major water heater types you may see in the field.
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   Finding the real cause of damage

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Tell the difference between direct lightning strikes and power surges, and spot when systems fail due to age or poor maintenance rather than a sudden storm event.
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   Understanding important rules

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Learn how efficiency ratings like SEER affect equipment, and review common safety code requirements such as keeping gas water heaters 18 inches off garage floors to reduce fire risk.
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   Saving money with repairs

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Understand modular components and when a targeted part replacement, like a motor or control board, can resolve an issue without replacing the entire unit.
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4 Course Learning Program

Meet the Instructor's

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Kevin Huelsman

Technical Education Training


Kevin was raised in a hands-on, do-it-yourself household, where he acquired foundational construction skills early on. During his college years, he gained practical experience working at a prominent home improvement retailer, deepening his knowledge of building materials and techniques. After spending over ten years in the construction and home improvement industry, he transitioned to the insurance sector, focusing on disaster recovery efforts and mentoring new employees to enhance their effectiveness in the field. Currently, as a technical education trainer at Alpine Intel, Kevin is responsible for designing and delivering comprehensive training programs and educational content aimed at equipping insurance adjusters with the expertise needed to navigate complex claims efficiently and accurately.​
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Jay Dykstra

Technical Education Manager


Kevin was raised in a hands-on, do-it-yourself household, where he acquired foundational construction skills early on. During his college years, he gained practical experience working at a prominent home improvement retailer, deepening his knowledge of building materials and techniques. After spending over ten years in the construction and home improvement industry, he transitioned to the insurance sector, focusing on disaster recovery efforts and mentoring new employees to enhance their effectiveness in the field. Currently, as a technical education trainer at Alpine Intel, Kevin is responsible for designing and delivering comprehensive training programs and educational content aimed at equipping insurance adjusters with the expertise needed to navigate complex claims efficiently and accurately.​
T: +800-654-2185
E: ceu@vrcinvestigations.com
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