VRC Self-Study

A Closer Look 7 Reasons to Prioritize Scene Investigations

  • Level: Basic
  • Video time: 1 hours
  • Quiz: 10 Questions
  • Exam: 10 Questions
  • CE Credit: OK, TX, FL
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In the fast-paced world of insurance claims, uncovering the truth is crucial. A Closer Look: 7 Reasons to Prioritize Scene Investigations empowers insurance professionals with the knowledge and tools to enhance their investigative skills. This course delves into how thorough scene investigations and neighborhood canvasses can verify claims or uncover potential fraud. By learning to assess property conditions, locate key witnesses, and corroborate claimant information, participants will gain the confidence to make informed decisions.

Through practical examples and expert insights, we will explore how leveraging scene investigations can significantly impact claims outcomes. Join us to discover seven compelling reasons to prioritize scene investigations and make a positive impact on your claims handling process.



Why should I take this course?

For your career

Learning paths

The course helps insurance adjusters enhance their ability to uncover evidence of fraud and verify claims through scene investigations.
By mastering scene investigations, insurance adjusters can significantly impact claims outcomes and demonstrate their expertise in fraud detection, evidence collection, and collaboration with investigative agencies.

Meet the speakers

Curtis Whitfill, a seasoned expert in insurance fraud investigation, holds a graduate degree in Leadership and a Bachelor's in Criminal Justice. Joining VRC in 2019, he has extensive experience from USAA, Avis Budget Group, and Unified Investigations, focusing on SIU and claims management.

With a law enforcement background in major crimes investigation at the Texas DOI, Curtis has received awards from the FBI and US Attorneys' office. He holds multiple certifications, including CIFI and CFE, and is a licensed Texas Adjuster and CE Instructor.

A dedicated speaker and educator, Curtis has authored over 30 CE-approved courses, reaching over 30,000 claims professionals, and is committed to combating insurance fraud through impactful presentations at industry conferences and webinars.
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Curtis Whitfill

VP SIU Anti-Fraud Compliance & CE Programs