VRC Self-Study

An Ethical Approach to Social Media Investigations

1 CE Credit- Ethic - Approved OK, TX, (General) FL

  • Video time: 1 hours
  • Quiz: 10 Questions
  • Exam: 10 Questions
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Unlock the potential of social media in insurance claim investigations while adhering to essential ethical standards.

This engaging one-hour course will teach you how to navigate social media inquiries responsibly, explore real-world examples of fraud detection, and ensure your investigative practices uphold integrity and respect for privacy.


Study time: 1 hours
Level: Basic



Why should I take this course?

For your career

Learning paths

By mastering the use of social media in investigations, you enhance your professional credibility and open up new opportunities in the insurance industry, positioning yourself as a valuable asset in combating fraud and ensuring ethical practices.
This course provides essential knowledge on the ethical considerations and best practices for conducting social media investigations, equipping you with the skills to navigate the complexities of modern insurance claims effectively.

Meet the speakers



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Curtis Whitfill

VP SIU Anti-Fraud Compliance & CE Programs
Curtis Whitfill, a seasoned expert in insurance fraud investigation, holds a graduate degree in Leadership and a Bachelor's in Criminal Justice. Joining VRC in 2019, he has extensive experience from USAA, Avis Budget Group, and Unified Investigations, focusing on SIU and claims management.

With a law enforcement background in major crimes investigation at the Texas DOI, Curtis has received awards from the FBI and US Attorneys' office. He holds multiple certifications, including CIFI and CFE, and is a licensed Texas Adjuster and CE Instructor.

A dedicated speaker and educator, Curtis has authored over 30 CE-approved courses, reaching over 30,000 claims professionals, and is committed to combating insurance fraud through impactful presentations at industry conferences and webinars.
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Shelby Wiley 

Desktop Department Manager 
Throughout my career at VRC, I have held multiple positions including evidence/production specialist, Desktop Investigator, Desktop Team Lead, and Desktop Department Manager.
Over the last six years, I have conducted thousands of investigations ranging from witness location, property theft, workers’ compensation, automobile accidents, death claims, and business backgrounds. I have been the department’s subject matter expert in property, foreclosure, UCC, and liens since beginning my tenure.

It is always a pleasure to work with clients and future clients as I can connect with so many people across the industry where we are all striving to provide the most accurate information on claims.