Coordinating Claim Investigations with Vendors

Unlock a deeper understanding of working with investigation vendors in the insurance claims process by enrolling in this comprehensive course!

This course dives into the essential services vendors provide, the legal and ethical considerations you need to know, and the qualifications that set top-tier investigators apart. You'll explore the cutting-edge databases, equipment, and resources available to streamline investigations and learn how to confidently refer and assign cases. Together, we'll define service level objectives and discuss proven measures of success to elevate your expertise. Join us and take your claims management skills to the next level!
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VRC Self-Study
  • Video time: 1 hours
  • Quiz: 10 Questions
  • Exam: 10 Questions
  • Level: Basic
  • Credit: 1 CE Hour 



Why should I take this course?

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For your career

Learning paths

By mastering the use of social media in investigations, you enhance your professional credibility and open up new opportunities in the insurance industry, positioning yourself as a valuable asset in combating fraud and ensuring ethical practices.
This course provides essential knowledge on the ethical considerations and best practices for conducting social media investigations, equipping you with the skills to navigate the complexities of modern insurance claims effectively.


Meet the speakers

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Curtis Whitfill

VP SIU Anti-Fraud Compliance & CE Programs
Curtis Whitfill, a seasoned expert in insurance fraud investigation, holds a graduate degree in Leadership and a Bachelor's in Criminal Justice. Joining VRC in 2019, he has extensive experience from USAA, Avis Budget Group, and Unified Investigations, focusing on SIU and claims management.

With a law enforcement background in major crimes investigation at the Texas DOI, Curtis has received awards from the FBI and US Attorneys' office. He holds multiple certifications, including CIFI and CFE, and is a licensed Texas Adjuster and CE Instructor.

A dedicated speaker and educator, Curtis has authored over 30 CE-approved courses, reaching over 30,000 claims professionals, and is committed to combating insurance fraud through impactful presentations at industry conferences and webinars.
VP SIU Anti-Fraud Compliance & CE Programs
T: +800-654-2185
E: ceu@vrcinvestigations.com
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