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  • Level: Basic
  • Study time: 1 hours
  • Video time: 1 hours
  • Exams: 10 Questions

Knowing When Surveillance Is the Right Choice

For adjusters and professionals responsible for deploying surveillance and applying its results, this training delivers a structured framework for making informed, ROI-driven decisions that lead to accurate and defensible claim resolutions.

Course Objectives

  • Identify claims where surveillance is appropriate by applying line-specific "red flags" and evaluating the potential return on investment (ROI).
  • Master the four legal elements required to prove fraud-Intent
  • Discover how OSINT (Open-Source Intelligence) and social media pre-screening can confirm, redirect, or disqualify a referral before field work begins.
  • Learn to synchronize surveillance with medical appointments and "transition moments" to capture the most revealing activity transitions.
  • Learn to assess video quality and use the "multi-day continuity strategy" to defeat the common "Good Day/Bad Day" defense.

Who Should Attend?

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For adjusters and professionals responsible for deploying surveillance and applying its results, this training delivers a structured framework for making informed, ROI-driven decisions that lead to accurate and defensible claim resolutions.
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This course is ideal for

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  • Insurance Adjusters

  • Claims Managers and Professionals

  • SIU Professionals

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Meet the Speakers

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T: +800-654-2185
E: ceu@vrcinvestigations.com
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